Cancellation and Rescheduling Policy and Procedure:

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• AZ Fitness understands that emergencies happen. We provide every client with one free short-notice cancellation. You will not be charged for your first cancellation with less than 24hrs notice. Subsequent short notice cancellations will be charged for the session.  No shows are not eligible for the free cancellation.

• AZ Fitness understands that emergencies happen. We provide every client with one free short-notice cancellation. You will not be charged for your first cancellation with less than 24hrs notice. Subsequent short notice cancellations will be charged for the session.  No shows are not eligible for the free cancellation.

• Appointments may be cancelled or rescheduled with a minimum of 24 hours’ notice.

• Cancel for free up to 24 hours ahead, otherwise you will be charged 50% of the service price for late cancellation or 100% for not showing up.

• Late arrivals will affect your treatment time; full payment for the original appointment duration will still be due.

• All cancellations must be received at least 24hrs before your class or training session in order to avoid being charged. Clients who do not cancel with 24hrs notice will be charged 50% of a regular price session for the cancellation.​

•  If you need to cancel an appointment/training session you must do so by texting, calling, or emailing within 24 hours of the appointment time. If am not available, leave a message. I will check my availability and get back to you with confirmation of the rescheduled date and time as soon as possible. If for some reason, you do not text, call, or email within 24 hours of your appointment time you will be charged 50% of your service fee. The only exception to this policy is a medical emergency accompanied by a doctor's note.

• If special circumstances call for it, and my schedule permits, we may agree upon a shorter notice period, in which case you will not forfeit your appointment/session. The determination of which circumstances warrants, or my schedule permits, are decisions that will be left to my sole discretion.